SACRAMENTO, CA – The Sacramento Regional Transit District (SacRT) is announcing the transition of its SmaRT Ride on-demand microtransit service to a new shared-use mobility program known as SacRT Flex. Launching on Thursday, January 2, 2025, SacRT Flex aims to prioritize eligible riders with the greatest transportation needs such as persons with disabilities, low-income individuals, and seniors. The final day of SmaRT Ride service will be Tuesday, December 31, 2024. 
 
SacRT is hosting a public virtual workshop on Wednesday, November 6, 2024, from 5 p.m. to 6:30 p.m. to discuss the transition and invite feedback. Public comments on the program will be accepted through Saturday, November 30, 2024. 

SacRT Flex Highlights: 

• Corner-to-corner shared-ride service: Accessible via mobile app or phone and reservable in advance, ensuring easy access for all riders. 

• Same service zones and hours: Serving the existing SmaRT Ride zones, Monday through Friday, from 7 a.m. to 7 p.m. 

• Real-time updates and reliable accessibility: Each vehicle is 100% wheelchair-accessible, equipped with a rear-entry wheelchair lift for added convenience. 

The SacRT Flex riders will pay a flat fare of $2.50 per trip, with free travel for companions and attendants accompanying eligible riders. Eligible riders will need to pre-register for the new service, which is expected to open in December 2024.   

Why the Change? 
Since its introduction as a pilot program in 2018, SmaRT Ride has provided a crucial service in the Sacramento region but faces high operating costs. Currently, SmaRT Ride’s annual expenses exceed $8 million, while funding sources, including Measure A’s Neighborhood Shuttle program, contribute only $800,000 annually. To ensure financial sustainability and to meet the requirements of SB125, SacRT has re-envisioned its on-demand service model, prioritizing essential riders needing lifeline service while lowering operating costs. 

For additional information about the SacRT Flex program, please visit sacrt.com/flex.