SacRT Offers the Industry Best in Class Safety & Security Performance so Our Customers Travel Safely and Comfortably

May 24, 2019 General

  1. SacRT has the lowest crime rates in the industry compared to peers with only a .0007% crime rate per trip. Crime rate dropped 28% from 2016 to 2017, and another 18% from 2017 to 2018
  2. We hired over 70 transit agents to enforce fare and report incidents
  3. Light rail fare evasion rate dropped from 20% in 2016 to below 4% today
  4. Presented with the federal TSA Gold Standard Award for security – One of only seven transit agencies to be recognized among 3,000 nationwide. Read about it here
  5. Installed over 900 live feed cameras on our light rail trains, stations and buses
  6. Launched a 24/7 Security Operations Center (SOC) that monitors cameras in real-time
  7. Enforce a Paid Fare Zone at every light rail station
  8. Implemented a new public address (P.A.) system to quickly address nuisance behavior at every light rail station
  9. Completed a system-wide station improvement plan where we invested $8 million for increased lighting and safety provisions
  10. Buses, trains, stations and stops are cleaned daily
  11. Successfully launched Re-Imagine Watt/I-80 Station to identify improvements that could increase security and safety
  12. Introduced Alert SacRT, a free mobile reporting app that enables passengers to send pictures, texts and video to police services, if they see suspicious activity and nuisance behavior. To download a copy, visit the App Store or Google Play.