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This online application includes information you need to apply for Americans with Disabilities Act (ADA) Paratransit Service in Sacramento County. ADA Paratransit Service is mandated by all public transportation systems, designed as a safety net for people who cannot use regular bus or light rail by themselves, some or all the time, due to a disability or disabilities. Many individuals with disabling conditions use the regular Sacramento Regional Transit (SacRT) buses and light rail trains. All applicants for SacRT ADA Paratransit Service must meet the federal requirements of the Americans with Disabilities Act (ADA). An applicant’s functional ability to use accessible buses and light rail trains is the determining factor. ADA Paratransit eligibility is strictly limited to those who fall into the safety net described above.
You are required to fill out an application and describe your disability or condition that prevents you from using fixed-route service. Your disability or condition must meet ADA requirements for certification. When SacRT receives your completed application, it will be evaluated, and eligibility will be determined based on your functional ability to use SacRT's fixed-route transit system. You may be asked to attend an in-person interview. Your eligibility will be determined within 21 days from the date you complete your interview and possible functional assessment. You will be notified by letter as to your eligibility status, which will be one of the following:
If you are determined eligible for ADA paratransit services, you will receive, in the mail, your eligibility letter and a Rider’s Guide. If it is determined that you are not eligible for services, you will be notified in writing of the exact reasons for this decision and given information on the appeals process.
The information you provide will help determine what type of transportation service is the right service for you. All information will remain confidential. Please download the *REQUIRED Professional Verification Form which must be completed by your physician, or other professional. This form needs to be completed and submitted in conjunction with your application otherwise your application will be considered incomplete.
Download the Professional Verification Form or Download the ADA Paratransit Application Form at the buttons below. To start the online application, select the Next button below.
Please upload the Professional Verification Form. This form needs to be submitted in conjunction with your application otherwise your application will be considered incomplete.
SacRT GO ADA paratransit service area is designed to be “comparable” to SacRT’s fixed-route bus and light rail service, providing service to locations within a ¾ mile radius of SacRT’s bus routes or light rail stations during regular service hours. This includes areas within Antelope, Elverta, Carmichael, Citrus Heights, Fair Oaks, Folsom, North Highlands, Orangevale, Rancho Cordova, Rio Linda, Sacramento and unincorporated areas of Sacramento County. SacRT E-van paratransit service goes to Elk Grove. SacRT GO paratransit service does not go to West Sacramento or Roseville with the following exceptions:
Roseville: SacRT GO is able to transport passengers who live in Citrus Heights to the Kaiser Permanente Roseville facilities located at Riverside and at Eureka, and to the Sutter Roseville Medical facilities if you are unable to transfer to a Roseville ADA paratransit vehicle.
There are also transfer points, which can connect passengers to other ADA paratransit services provided in adjacent jurisdictions. Reservationists will provide assistance in arranging your trip to connect at a transfer point, if needed. Reservationists will provide assistance in arranging your trip to connect at a transfer point, if needed.
* The ADA defines a “Wheelchair” as a mobility aid belonging to any class of three- or more-wheeled devices, usable indoors, designed or modified for and used by individuals with mobility impairments, whether operated manually or powered.
If you checked manual wheelchair, power wheelchair, or powered scooter/cart, please provide the following information: