Sacramento Regional Transit District Title VI Policy and Program Update

SacRT Seeking Comments on Title VI Service Equity Analysis

Click here to read the report

SacRT is currently seeking comments on a fare equity analysis, prepared in accordance with Title VI of the Civil Rights Act of 1964. The report is available by clicking the above link.

The Title VI fare equity analysis examines the impacts on minority and low-income populations from the following fare changes:

  • Fare Reduction & Transfer Fares, implemented in October 2018;
  • Los Rios Pass Program Changes, implemented in January 2019;
  • And, Folsom-only fares, implemented in February 2019.

Interested parties are welcome to comment on any, or all of the fare changes included in the analysis. Comments are due by 5 p.m. on Sunday, March 24.

Please address comments to: 
SacRT Planning Dept.
Attn: Sarah Poe
P.O. Box 2110 Sacramento, CA 95812-2110

SacRT Customer Advocacy Dept
(916) 557-4545
TDD: (916) 483-HEAR (4327)


Title VI of the Civil Rights Act of 1964 requires that “No person in the United States shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.”

The Sacramento Regional Transit District (SacRT) is committed to complying with the requirements of Title VI in all of its federally funded programs and activities.

Any person who believes he or she has been discriminated against, may file a signed written complaint within 180 days of the date of alleged discrimination. The complaint should include the following information:

  • Your name, your address and how best to contact you (i.e. telephone number, email address, etc.)
  • How, when, where and why you believe you were discriminated against. Please include the location, names and contact information of any witnesses.

Select this link to print a


Daim Ntawv Tsis Txaus Siab VI

ਟਾਇਟਲ VI ਿਸ਼ਕਾਇਤ ਫਾਰਮ

Форма для подачи жалобы на основании раздела VI

Formulario de queja del Título VI

Đơn Khiếu nại Tựa đề VI

2017 SacRT Title VI Program & Assorted Attachments
Program Update Appendix A Appendix B Appendix C
Appendix D Appendix E Appendix F Appendix G
Appendix H Appendix I Appendix J Appendix K
By Mail In Person

Sacramento Regional Transit District
P.O.Box 2110
Sacramento, CA 95812

Sacramento Regional Transit District
1221 R Street
Sacramento, CA 95811

All complaints alleging discrimination based on race, color or national origin in a service or benefit provided by SacRT will be directly addressed by SacRT. SacRT will provide appropriate assistance to complainants, including those persons with disabilities, or who are limited in their ability to communicate in English. Additionally, RT will make every effort to address all complaints in an expeditious and thorough manner.

A letter of acknowledging receipt of complaint will be mailed within seven days. Please note that a complainant’s failure to respond to any requests for additional information or to provide the requested information may result in the administrative closure of the complaint.

SacRT will send a final written determination letter to the complainant. In a letter notifying complainant that the complaint is not substantiated, the complainant will also be advised of his or her right to appeal and the appeal process within seven calendar days of receipt. Every effort will be made to respond to the Title VI complaints within 30 working days of receipt, if not sooner.

If you need more information on SacRT’s Title VI policy or assistance in filing a Title VI complaint, please call RT’s Customer Advocacy Department at 916-557-4545.

In addition to the complaint process described above, a complainant may file a Title VI complaint with the following office:
Federal Transit Administration, Region IX
Office of Civil Rights
201 Mission Street, Suite 1650
San Francisco, CA 94105-1839

If you need more information in the SacRT Title VI policy, help with the classification of a Title VI complaint, or a document translated into a language other than English, please call 916-557-4545.

Si necesita más información sobre la política del Título VI de SacRT, ayuda con la clasificación de la queja del Título VI o traducir un documento en un idioma distinto del inglés, llame al 916-557-4545.

Для получения дополнительной информации о политике SacRT в отношении раздела VI, помощи в классификации жалобы на основании раздела VI или переводе документа с английского на другой язык обращайтесь по номеру 916-557-4545.

如果您需要更多有關 SacRT 第六條款政策的資料,需要協助就第六條款申訴分類,或需要將文件翻譯成英文以外的語言,請撥打916-557-4545

Yog tias koj xav tau cov ntaub ntawv ntxiv nyob rau hauv tsab cai SacRT Title VI, xav tau kev pab txheeb xyuas qhov kev tsis txaus siab Title VI, lossis kom muab cov ntaub ntawv txhais ua lwm hom lus uas tsis yog lus Askiv, thov hu rau 916-557-4545.

Nếu bạn cần thêm thông tin về chính sách Tựa đề VI SacRT, trợ giúp phân loại khiếu nại theo Tựa đề VI, hoặc tài liệu được dịch ra ngôn ngữ khác ngoài tiếng Anh, hãy gọi 916-557-4545.