From the home screen, users have two easy options for contacting RTPS:

  • The “Report an Issue” button allows users to send text or photos directly to RT Police. To ensure discretion, the camera flash is automatically disabled when photos are taken through the app. When reporting an issue, users can select locations and report categories to assist RT Police. Riders can also send reports anonymously if they chose.

  • The “Call RT Police” button will connect customers directly to RTPS

The app is designed for robust operation even under conditions of poor signal strength. If you send a report from an area without cellular/Wi-Fi connectivity, it will be stored and sent when connectivity returns. The system is also designed to send text descriptions before photos so that RTPS can get information quickly.

For those without a smartphone, the app allows for texting to (916) 318-3330.

Users can download the free Alert SacRT mobile safety and security app from the App Store (iOS) or Google Play (Android). When registering for the app, users can opt for push notifications to be are alerted of major service disruptions and other notifications.
 

 

  Sacramento Regional Transit District